Hilton Cleveland Downtown
Mitä vieraat sanovat
The very friendly and helpful staff. Very convenient location walking distance of many nice places, and easy access to our vehicle coming and going. The hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very appreciated. A nice gym.
Dana
helmikuu 2025
This hotel is amazing! We were in a corner room on floor 23 and it was outstanding! Our room looked out onto the mall/lake in one direction and the downtown skyline in the other. You could see the Terminal Tower even while lying in bed! I really enjoyed coffee each morning while sitting in a chair by the almost floor to ceiling windows. The room was spacious, modern, and well appointed, the bed was very comfortable, and the lighting was great in the bathroom (plus, there was a stand-alone lighted makeup mirror stored below the sink). For the most part, getting to and from our room was easy, as there are plenty of elevators and they seem to be fast and run frequently – the exception being after the nearby concert we attended, when there was a giant line for the elevators stretching into the reception area. In terms of amenities, we only checked out Bar 32. The view from the bar’s patio is gorgeous (looking directly onto the lake and Cleveland Browns stadium) but it was packed when we were there around 4:30pm on a Saturday. It was standing room only and took about 15 minutes to get a drink from the bar. By the time we left around 5:15 there was a big line to get in – so be warned if you think you’re going to go enjoy a chill relaxing happy hour on a weekend day with nice weather!
Erin
kesäkuu 2024
The staff was incredible! Shaquille was very kind in storing our bags for us until our room was ready, remembering me and personally letting me know my room was ready, he even remembered me when we were checking out and it was a very busy weekend that we arrived! I was impressed. The bartender that was working was all alone with a full bar and went above and beyond for my drinks.
Williams
kesäkuu 2024
The staff at this hotel were beyond friendly and kind. The location was just what we needed for a visit to the Rock and Roll Hall of Fame and the room was quiet and comfortable. We were pleased with our choice.
Aviva
syyskuu 2024
Location is great but your price per night is very high. Not enough towels in room. Plus no continental breakfast for the price you pay for the room. Plus no free parking for staying at your hotel were other due not charge you a parking fee.
Sherri
joulukuu 2024
Location is excellent after a Browns night game. Style, comfort, quality all top notch.
Monica
joulukuu 2023
Overall stay was enjoyable. Although I had issues with checking in Frank was very patient and helpful. William due to Frank shift ending assisted to completion & continued to check on me throughout my stay.
Johnson
huhtikuu 2023
The room was great and just as it was described on the website at the time of booking. Very comfortable and clean. Very close to the Rock and Roll Hall of Fame and main areas of shopping and dining. Staff was extremely helpful and pleasant. I love the easy check in/check out process with the Hilton phone app. Very easy to use!
Kristine
huhtikuu 2023
Location was great and my room had a view of the lake. The staff was friendly and professional.
N
heinäkuu 2024
Was a fantastic facility. Staff was excellent. View and location were fabulous
Matthew
syyskuu 2024
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