Hilton Cleveland Downtown
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客人怎么说
The very friendly and helpful staff. Very convenient location walking distance of many nice places, and easy access to our vehicle coming and going. The hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very appreciated. A nice gym.
Dana
2025年2月
This hotel is amazing! We were in a corner room on floor 23 and it was outstanding! Our room looked out onto the mall/lake in one direction and the downtown skyline in the other. You could see the Terminal Tower even while lying in bed! I really enjoyed coffee each morning while sitting in a chair by the almost floor to ceiling windows. The room was spacious, modern, and well appointed, the bed was very comfortable, and the lighting was great in the bathroom (plus, there was a stand-alone lighted makeup mirror stored below the sink). For the most part, getting to and from our room was easy, as there are plenty of elevators and they seem to be fast and run frequently – the exception being after the nearby concert we attended, when there was a giant line for the elevators stretching into the reception area. In terms of amenities, we only checked out Bar 32. The view from the bar’s patio is gorgeous (looking directly onto the lake and Cleveland Browns stadium) but it was packed when we were there around 4:30pm on a Saturday. It was standing room only and took about 15 minutes to get a drink from the bar. By the time we left around 5:15 there was a big line to get in – so be warned if you think you’re going to go enjoy a chill relaxing happy hour on a weekend day with nice weather!
Erin
2024年6月
Where do I even start! Lol! From the first phone call to the front desk inquiring about transportation to and from the airport to entering into the lobby, walking into our beautiful room with a breathtaking view of Lake Erie. The food at Elliot’s on the second floor was amazing. The service was amazing each day & when we came back to our room daily it was spotless. We really enjoyed our stay, two thumbs up.
Tami
2025年7月
The facility is beautiful and very well kept. Every staff member interacted with was insanely kind. Although the hotel was busy with lots of events, there were plenty of space and ability to use amenities.
Emma
2025年6月
The staff was incredible! Shaquille was very kind in storing our bags for us until our room was ready, remembering me and personally letting me know my room was ready, he even remembered me when we were checking out and it was a very busy weekend that we arrived! I was impressed. The bartender that was working was all alone with a full bar and went above and beyond for my drinks.
Williams
2024年6月
The staff at this hotel were beyond friendly and kind. The location was just what we needed for a visit to the Rock and Roll Hall of Fame and the room was quiet and comfortable. We were pleased with our choice.
Aviva
2024年9月
Location is great but your price per night is very high. Not enough towels in room. Plus no continental breakfast for the price you pay for the room. Plus no free parking for staying at your hotel were other due not charge you a parking fee.
Sherri
2024年12月
Breakfast was delicious - loved the chicken and waffles with egg benedict Also room was super clean. Beautiful view Comfortable beds Super easy check in and check out. Parking was a breeze
April
2025年7月
Location is excellent after a Browns night game. Style, comfort, quality all top notch.
Monica
2023年12月
Cutomer service was excepcional when we arrived. The hotel is super clean, beautiful, comfortable and amazing location.
Lya
2025年8月